Name: Capital Door Service
Address: Gatineau, QC, CA
Telephone: +16132251665
Rating: 5

Question 1

What are common garage door problems you repair?

Accepted Answer

We repair doors that won't open or close, doors stuck halfway, broken torsion or extension springs, snapped cables, loud grinding or shaking, doors that have come off track, unresponsive openers, and remote or wall button issues.

Question 2

What signs indicate my garage door spring might be broken?

Accepted Answer

Signs include the garage door not opening, only opening a few inches, a loud bang from the garage, the door feeling extremely heavy, or a visible gap in the torsion spring.

Question 3

What are signs my garage door opener needs repair?

Accepted Answer

Symptoms include the opener making noise but the door not moving, the door reversing before closing, the remote or wall button not responding, flashing lights on the motor unit, grinding or rattling sounds, or the door opening slowly or unevenly.

Question 4

When should I consider replacing my garage door opener instead of repairing it?

Accepted Answer

If the opener is beyond repair or outdated, we can provide professional garage door opener installation using reliable, modern systems. We will honestly assess whether repair or replacement is the best option.

Question 5

What is the difference between a torsion spring and an extension spring?

Accepted Answer

Torsion springs are mounted above the door on the wall, while extension springs are mounted along the sides of the garage door tracks. Both work under high tension and are critical for safe operation.

Question 6

Why is professional garage door cable replacement important?

Accepted Answer

Garage door cables are critical safety components that support the door's weight. Damaged cables can cause the door to jam, tilt unevenly, or drop without warning, leading to injury or further damage.