Name: Clôtures et Rampes DB Granby
Address: 1400 Principale, Granby, Quebec J2J 0M4, Canada, Granby, QC, J2J 0M4, CA
Telephone: +18009223852
Rating: 4.7

Question 1

What are the regulations regarding railings?

Accepted Answer

Clôtures et Rampes DB strongly suggests checking with your municipality about regulations concerning material type, height, color, etc. Your borough, neighborhood, or condominium association may also have specific aesthetic criteria to follow.

Question 2

Do I need a permit from my municipality for railing installation?

Accepted Answer

Clôtures et Rampes DB suggests checking directly with your municipality's urban planning department. Some cities require it, others don't. The permit also helps confirm your project complies with municipal regulations: height, color, material choices, etc. However, Clôtures et Rampes DB does not need to consult your permit to proceed with installation.

Question 3

How to choose the right railing height?

Accepted Answer

The choice of railing height depends on the distance between the ground and where the railing will be installed. Here are the guidelines: 0-24" from the ground: no guardrail required. 24"-72" from the ground: a guardrail at least 36" high is required. Over 72" from the ground: your guardrail must be 42" high. For any railing providing access to a residential pool, your guardrail must be at least 48" high.

Question 4

Is there a height requirement for stair railings?

Accepted Answer

Regardless of the ground height relative to the stairs, the railing must be 36" high.

Question 5

What is the distance between the balusters of your railings?

Accepted Answer

The distance between the balusters of our aluminum railings and ornamental aluminum railings is 3 7/8 inches, meaning the spacing does not exceed 4 inches.

Question 6

Do you offer a railing model with horizontal balusters?

Accepted Answer

No, because this type of product is not compliant in Quebec. Horizontal balusters make railings unsafe as they can be easily climbed.

Question 7

What should be prepared before the railing installers arrive?

Accepted Answer

For guardrail installation, preparation is simple: 1. Clear the installation area: the balcony, terrace, or patio must be accessible, clean, and clear. Please provide a vacant perimeter around the area where the railings will be installed to allow installers to work without risking damage to your personal belongings. 2. Identify an outdoor power outlet that our team can use: our installers may need to recharge their work tools at your home during installation.

Question 8

Do I need to be present during installation?

Accepted Answer

As the installation dispatcher is already in contact with the client to schedule the installation appointment, the project details will have been discussed beforehand. Therefore, the client is not obligated to be present as no decisions will need to be made during installation. However, if present, they can welcome the team and review installation details with them to confirm the project. The choice to be on-site or not is up to the client.