Name: Confort Technipro
Address: 175 Rue des Quatre-Pins, Sherbrooke, QC J1J 2L5, Canada, Sherbrooke, QC, J1J 2L5, CA
Telephone: +18195696676
Rating: 4.1

Question 1

Why is there 140 °F (60 °C) water in my water heater?

Accepted Answer

The water temperature in a water heater plays an essential role in safety, performance, and water quality. It is recommended to set the tank water to 140 °F (60 °C) to reduce the growth of dangerous bacteria like Legionella, which are eliminated at this temperature. This temperature is adjusted at the factory and regulated by the Quebec Construction Code, Chapter III – Plumbing, which states that stored water should be at least 60 °C. Additionally, hotter water increases the usable reserve, leading to better performance and reducing sulfur odors and wear on the water heater.

Question 2

What is involved in decontaminating a water heater to eliminate sulfur odors?

Accepted Answer

Sulfur odors in hot water typically come from natural bacteria in the water heater tank reacting with the magnesium rod, producing hydrogen sulfide. Decontamination involves several steps: draining the tank, filling it with a disinfecting solution (often peroxide/bleach-based) for several hours, rinsing thoroughly, and checking or replacing the anode. This process eliminates odors, improves water quality, and prolongs the water heater's lifespan.

Question 3

If my home is supplied by well water, should I also decontaminate my well?

Accepted Answer

It is often recommended to decontaminate the well, especially if sulfur odors are regular or present in cold water, indicating sulfur-producing bacteria (SRB) in the well itself. If only hot water smells, the issue is usually a reaction between residual bacteria and the water heater's magnesium anode, stagnation, or sediment buildup, which can be resolved by decontaminating the water heater and potentially replacing the anode.

Question 4

What causes overpressure in an electric water heater?

Accepted Answer

Overpressure in an electric water heater occurs when internal pressure becomes too high. Causes include the absence of an expansion tank (as heated water expands), a faulty or blocked safety valve, excessively high incoming water pressure, and sediment accumulation in the tank.

Question 5

What are the solutions for water heater overpressure problems?

Accepted Answer

Solutions include installing or replacing the expansion tank, verifying and testing the safety valve, adjusting or installing a pressure-reducing valve, draining and cleaning the tank, and replacing defective components. An expansion tank is crucial for absorbing pressure increases, while a pressure-reducing valve protects the entire plumbing system from high incoming pressure.

Question 6

Did you know? In Quebec, plumbing installations must comply with the Quebec Construction Code, Chapter III – Plumbing.

Accepted Answer

While the code doesn't explicitly mandate pressure-reducing valves in all buildings, it requires water distribution systems to be designed for protection, durability, and performance. Installing a pressure-reducing valve to ensure adequate pressure aligns with these requirements. Municipalities may also have specific regulations regarding pressure-reducing valves due to geographic factors or urban development, often setting a maximum acceptable inlet pressure of 550 kPa (80 psi).