Name: JB Exp-Air - Climatisation - Chauffage
Address: 4338 Rue Bertrand-Fabi porte #2, Sherbrooke, QC J1N 1Y7, Canada, Sherbrooke, QC, J1N 1Y7, CA
Telephone: +18192396831
Rating: 5

Question 1

What should I do if my heat pump is not heating or cooling properly?

Accepted Answer

First, check the cleanliness of your filters and the unit. If they are clean, try increasing the temperature to the maximum in heating mode for 10 minutes to see if warm air is expelled. For cooling, set the temperature to the minimum and check if cold air is coming out. Possible signs of a cooling breakdown include ice on the unit, water leaks, or fan noises.

Question 2

What are the benefits of regular maintenance for my air conditioning system?

Accepted Answer

Regular maintenance improves air quality, prevents mold and bacteria growth, increases the lifespan and performance of your appliances, and leads to energy and cost savings.

Question 3

How often should I maintain my heat pump, air conditioner, or central heating system?

Accepted Answer

We recommend at least one maintenance service per year, performed by a professional technician.

Question 4

What does the maintenance of an indoor unit involve?

Accepted Answer

It includes cleaning filters monthly for wall-mounted heat pumps or replacing them each season for central systems. It also involves cleaning and sanitizing the indoor coil to prevent mold and fungus, and inspection and correction of the system by a refrigeration technician to improve efficiency and prevent premature wear.

Question 5

What does the maintenance of an outdoor unit involve?

Accepted Answer

It includes cleaning and inspecting the heat pump for optimal functioning, checking for refrigerant leaks, removing accumulated dust, leaves, and pollen. The technician also ensures the compliance of control systems and electrical connections, performs a complete check of mechanical components, and verifies the overall performance of the heat pump.

Question 6

What are the main brands of heat pumps offered by JB Exp-air?

Accepted Answer

JB Exp-air offers GREE and HAXXAIR heat pumps, known for their performance, reliability, and good warranties.