Name: Les Frères Gilbert
Address: Terrebonne, QC, CA
Telephone: +15143186794
Rating: 5

Question 1

What is included in the 5000$ Signature Landscaping Contest prize?

Accepted Answer

The prize includes $2000 credit for an in-ground pool (Azoria), $500 for pump/heat pump installation (Piscine Laurentienne), $1000 for a composite patio (Patio Plus), and $1500 credit for interlock paving (Les Frères Gilbert). These credits are applicable to an eligible project and cannot be exchanged for cash. The project must be completed within 12 months of the draw.

Question 2

What is the duration of the warranty on your work?

Accepted Answer

The contractor offers a 24-month contractual warranty on new work performed as part of the contract, starting from the date of completion (client reception). This warranty covers the quality of labor and materials installed by the contractor for two years, ensuring the work is free from defects or poor workmanship under normal usage conditions.

Question 3

What are the accepted payment methods?

Accepted Answer

Accepted payment methods include bank transfer, check (payable to Les Frères Gilbert Aménagement Inc.), cash, or credit card (Visa, MasterCard, etc.). A 2% fee applies to credit card payments.

Question 4

What happens if unforeseen conditions are discovered during the project?

Accepted Answer

If hidden or unforeseen conditions are discovered that require additional work, services, or expenses, the contractor may adjust the price accordingly, in accordance with Article 2107 of the Civil Code of Quebec. Any modification or additional work will require a separate written agreement signed by both parties, detailing the changes, additional costs, and impact on the schedule.

Question 5

What is the client's responsibility regarding permits and access?

Accepted Answer

The client is responsible for obtaining all necessary permits, authorizations, or certificates at their own expense before the work begins (e.g., building or renovation permits, authorization for occupying public space). They must also ensure they have the required site access for the contractor and clear the work area of any personal items or obstacles.