Name: NCS Débouchage/Excavation - Nettoyage De Conduits Souterrains inc.
Address: 4140 Rue Rubens, Jonquière, QC G7Z 1A5, Canada, Saguenay, QC, G7Z 1A5, CA
Telephone: +14186957373
Rating: 4.6

Question 1

What happens if my sewer backs up?

Accepted Answer

If your sewer backs up through the floor drain, shower, toilet, or other appliance, or if you experience restriction, gurgling sounds, and difficulty evacuating when flushing your toilet, or if your septic tank seems clogged and backs up or has trouble evacuating, a good cleaning or unclogging is necessary to free your pipe or plumbing.

Question 2

Should I use liquid drain cleaning products?

Accepted Answer

No, do not use liquid products sold in hardware stores or similar. These products will damage your pipes and will only temporarily solve your situation, if you are lucky. For sewer or septic tank pipes of 3 or 4 inches, it is essential to trust a company that has the right tools to do this job. We have equipment made by our team to perform this type of work, with special saws that conform to the shape of the pipe to unclog your pipe to its full diameter.

Question 3

What type of work is involved in sewer excavation?

Accepted Answer

Once the problem in your sewer is detected and you decide to have it excavated, NCS has all the machinery and labor necessary for its replacement. Even if your sewer passes under a concrete gallery, a new patio, or near a pool, we can perform miracles by excavating under patios with specialized machinery and safe procedures. The materials used are of first quality, whether it is the aggregate, pipes, seed, lawn, trees, or flowers. We also handle any damaged pavement or asphalt.

Question 4

Can you repair foundation drains?

Accepted Answer

If you have had an inspection of your foundation drains and it's recommended to excavate and replace them, we have all the necessary equipment and personnel. Our experts will choose the right type of pipe based on the soil type and advise you on waterproofing or insulation. We ensure proper installation from the stone bed to the sand, preventing future water infiltration into your basement.

Question 5

What other types of excavations do you perform?

Accepted Answer

We have the necessary equipment for mini-pneumatic excavations for the replacement of service boxes, valve boxes, lamppost bases, poles, etc., all performed cleanly without affecting attached accessories and equipment, and without needing to open trenches. We can also excavate your residential entrance to redo the asphalt to standards or leave it as crushed stone, and we have the tools to compact everything for quick and professional work. We can also level your land.

Question 6

How do you handle water infiltration and foundation cracks?

Accepted Answer

If you notice efflorescence on your basement walls, water coming from the bottom of a wall, abnormally high humidity, or water penetrating your home, call us. An expert will assess the situation and provide a targeted intervention plan. The problem may stem from poor water drainage around the residence, foundation drain issues, or root blockages. In such cases, targeted excavation of your foundation drains might be necessary for camera inspection or cleaning. If the issue is with the foundation itself, such as a crack or lack of waterproofing, we can diagnose and correct it to prevent recurrence.