Name: Nick's Doors
Address: 504 Rougemount Crescent, Ottawa, ON K4A 2Z6, Canada, Ottawa, QC, K4A 2Z6, CA
Telephone: +16138840827
Rating: 5

Question 1

Do I need insulated panels?

Accepted Answer

Yes, insulated panels are recommended, especially for northern climates. They offer better insulation (reducing energy consumption), add significant strength to the door system, and can help with noise reduction. An R-12 value is recommended for concerns with noise, energy consumption, and strength.

Question 2

How can I seal the edges of my garage door more effectively?

Accepted Answer

To check your seal, go inside your garage during the day, turn off the lights, and close the door. If you see daylight around the edges or bottom, you may need new seals or an adjustment. You can also test at night by turning on the lights in the garage and checking for light escaping outside. A proper seal is crucial even for insulated doors.

Question 3

My garage door opener does not close/open when I press the remote/wall unit. Can you help me?

Accepted Answer

First, check the alignment of your sensors at the bottom of the tracks; both should have lights on. Ensure the door isn't getting caught in the tracks, as openers have force limiters that stop action if resistance is too high. Check for kinks or loose wires. If the remote or keypad is faulty, try a new battery or consider a universal replacement. If all else fails, you may need a new opener.

Question 4

My door won’t open, do you know what it could be?

Accepted Answer

This is often due to a broken spring. Springs are located above the panels or on the side of the top tracks. If a spring is in two pieces, it needs replacement. If one of two springs is broken, it's recommended to replace both. If the spring is in one piece, it might need adjusting. A broken cable, causing the door to shift upwards on one side, is another common cause.

Question 5

Can you choose the right opener for me?

Accepted Answer

For residential use, chain drive, belt drive, or jack shaft openers are recommended. Chain drive is reliable and common. Belt drive offers sound reduction while maintaining strength. Jack shaft is the most expensive but is the cleanest looking and quietest. For commercial/industrial use, a specific type of opener is required.

Question 6

What about Horse Power?

Accepted Answer

Openers range from 1/2 HP to 1 HP. For most residential doors, a high-efficiency 1/2 HP opener is recommended. The door's balance, managed by springs, means you should be able to open it with one arm. Anything over 1/2 HP is generally excessive for residential applications.

Question 7

Do you sell parts so that I can perform the repairs myself?

Accepted Answer

Yes, we sell everything you will need for a residential garage door system, including kits to help with your repairs and bring new life to your garage door system.

Question 8

Do you sell torsion springs?

Accepted Answer

Yes, we sell torsion springs. Important measurements include length, diameter, coil gauge, and handing. Providing these measurements will allow us to have springs ready for pickup or delivery.