Question 1

Do you provide any warranty?

Accepted Answer

Yes, we provide a comprehensive warranty on all our repairs. Our service includes up to a one-year warranty on parts and a 90-day warranty on labor. This means that if any issues arise within the warranty period, we will promptly address them at no additional cost. Our commitment to quality ensures that you receive reliable, long-lasting repairs, and we stand behind our work to ensure your satisfaction with every service.

Question 2

What kinds of appliances do you repair?

Accepted Answer

At Appliance Technician we repair a variety of common household appliances. Our appliance techs prioritize fast and efficient repairs with the highest quality standards.

Question 3

What do you call a person who fixes appliances?

Accepted Answer

At Appliance Technician, the role is called an appliance service technician (also “appliance repair technician”). The technician diagnoses faults, replaces parts, and tests the unit on‑site in your Ottawa–Gatineau home or in our workshop when needed.

Question 4

Is it better to repair or replace an appliance?

Accepted Answer

Use the 50% rule: if the repair costs less than 50% of a similar new model and the unit is within its typical lifespan, repair is usually the practical choice. Typical lifespans: Fridge 12–15 years; Washer/Dryer 10–13 years; Dishwasher 9–12 years; Oven/Range 13–15 years. A technician will diagnose first and provide a written quote so you can decide confidently.

Question 5

What’s included in the diagnostic?

Accepted Answer

A certified technician inspects the appliance, runs tests with professional tools, confirms the faulty component(s), and gives you a clear repair quote before any work begins.

Question 6

Do you offer same-day service?

Accepted Answer

Yes—same-day/next-day is available when our schedule and parts inventory allow. The fastest way to grab a slot is to book online.

Question 7

What warranty do you provide?

Accepted Answer

Parts: up to 1-year manufacturer warranty (varies by brand/part). Labour: 90 days on the completed repair. If the same issue returns within the warranty window, we’ll make it right under the terms above.

Question 8

Do you repair gas or commercial appliances?

Accepted Answer

No. We specialize in residential electric appliances (fridges, freezers, dishwashers, ovens/electric stoves, washers, dryers).