Question 1

Do you do both installation and repair?

Accepted Answer

Yes — we provide garage door installation and repair services.

Question 2

My door is stuck or off track — what should I do?

Accepted Answer

Stop using the door and avoid forcing it. Misalignment can worsen quickly. We’ll inspect and fix the root cause safely.

Question 3

Can you repair springs?

Accepted Answer

Yes — spring-related repairs are handled safely with the correct tools. Do not attempt spring repairs yourself.

Question 4

How long does an installation take?

Accepted Answer

It depends on the door and site conditions. After measurement and assessment, we’ll confirm the timeline clearly.

Question 5

Do you provide a quote first?

Accepted Answer

Yes — we explain the issue, recommend the right fix, and provide pricing before proceeding.

Question 6

Are you RBQ licensed?

Accepted Answer

Yes — RBQ 5799-3610-01.

Question 7

Are stock doors lower quality than custom doors?

Accepted Answer

Not necessarily. Stock doors are reliable standard models made with quality materials, but they offer fewer customization options compared to custom orders.

Question 8

Do you install stock doors?

Accepted Answer

Yes — we provide full professional installation with proper fit and finishing, just as we do for custom doors.

Bardy Groupe inc. – Vente et installation de fenêtres, portes et portes de garage.

Bardy Groupe inc. – Vente et installation de fenêtres, portes et portes de garage.