Question 1

What is the difference between 'per submission' and 'hourly' services?

Accepted Answer

Services 'per submission' are for specialized tasks requiring detailed evaluation, such as drywall repair or tile installation. Hourly services are for non-specialized tasks like minor repairs or quick maintenance, billed at an hourly rate.

Question 2

What are the divisions of Beau-frère à louer?

Accepted Answer

The divisions are: Beau-frère à louer (main residential services), Cabanon-Remise A9 (shed repair/renovation), PatchNPaint (wall/ceiling repair, painting), and Belglass (window washing, gutter cleaning, etc.). They operate under the Connect-Forces network for standardized, quality services.

Question 3

What are the benefits of the Beau-frère à louer Club?

Accepted Answer

For $65/month, members receive a $10/h discount or 5% off submissions, a free annual preventive inspection, exclusive portal access, and priority on requests. It simplifies service access and adds value for recurring clients.

Question 4

How are 'non-specialized' tasks defined?

Accepted Answer

Non-specialized tasks are small jobs typically on a 'to-do' list, including installation, assembly, various repairs, and minor tasks that do not require specialized tools.

Question 5

Can I provide my own materials?

Accepted Answer

Yes, you can provide the materials. If not, the handyman can purchase them, and the costs will be added to the final bill.

Question 6

What is the minimum service time?

Accepted Answer

You can call your 'beau-frère' for a minimum of one hour at a time. The free initial safety check is offered even for a one-hour service.

Question 7

What does the service fee cover?

Accepted Answer

The service fee covers up to 30 minutes of travel, vehicle-related costs, and tools. The service fee is charged for each day scheduled.

Question 8

What is the minimum hourly block for non-club members?

Accepted Answer

For clients not subscribed to the Club, the minimum required hours are 3h.

Beau-frère à louer - Limoilou

Beau-frère à louer - Limoilou