Question 1

What is the minimum service duration?

Accepted Answer

You can call your 'beau-frère' for a minimum of one hour at a time. The $0 security mini-check for the first service request is offered even for a one-hour service.

Question 2

How do you categorize your services?

Accepted Answer

Your 'beau-frère' can help you in two ways:
Non-specialized services: These are all the small jobs that do not require specialized tools or training. Think of your "TO DO" list. These services are billed by the hour.
"Pro" Services: These are other services that require more experience and specialized tools to perform. This type of service is billed based on a quote previously provided by your handyman.

Question 3

What are the hourly rates and service fees?

Accepted Answer

Hourly rate: $85 (Handyman's hourly rate only).
Service fees: $85 (Includes up to 30 minutes of travel, vehicle and tool-related costs. Service fees are charged for each day scheduled).
Minimum hour block: 3 hours (For clients who are not subscribed to our Club, the minimum required hours is 3h).

Question 4

What are considered non-specialized tasks?

Accepted Answer

Non-specialized tasks are small jobs typically found on your "TO DO" list: installation, assembly, various repairs, and minor tasks that do not require specialized tools.

Question 5

Can I provide the materials for the job?

Accepted Answer

You can provide the materials; if not, the handyman can purchase them and the costs will be added to the final invoice.

Question 6

How quickly will I receive a response to my request?

Accepted Answer

Make a request online, get a response within 24 hours.

Question 7

What are the rates for members vs. non-members for furniture assembly?

Accepted Answer

For members: Hourly rate $65, Service fees $85, Minimum 1h.
For non-members: Hourly rate $75, Service fees $85, Minimum 3h.

Question 8

What are the services for ceramic tile installation?

Accepted Answer

Services for submission concern specialized work requiring detailed evaluation, such as drywall repair or tile installation. Hourly services are for non-specialized work, such as minor repairs or quick maintenance, billed at an hourly rate.

Question 9

What is the Beau-frère à louer Club?

Accepted Answer

The Beau-frère à louer Club is perfect for regular clients. For $65 + tax/month (amount accumulated in an e-wallet), you get: $10/hr discount or 5% off quotes. A free annual preventive inspection. Exclusive access to the client portal. Priority on your requests. This program is designed to simplify access to services and offer more value to recurring clients.

Question 10

What are the rates for silicone joint sealing?

Accepted Answer

For 1 bathroom + 1 kitchen: $475. For 2 bathrooms + 1 kitchen: $675. These prices include materials, transport, removal of old joints, surface preparation, and application of high-quality silicone. For members, there is a 5% discount on submission services (not applicable to materials).