Question 1

Are your charging stations compatible with my vehicle?

Accepted Answer

Yes, all charging stations offered on BEQ Technology have a SAE J1772 connector that is compatible with all electric and rechargeable hybrid vehicles sold in North America, except for Tesla charging stations.

Question 2

Is it possible to plug the station into a dryer outlet or a stove outlet?

Accepted Answer

We have stations available with a NEMA 14-50 outlet, which is the same as a stove outlet... but not for a dryer, as its NEMA 14-30 connector is not powerful enough to meet standards. So, yes, it is possible to plug it into a stove outlet.

Question 3

Why buy a Level 2 charging station if I already have a Level 1 charging station with my vehicle?

Accepted Answer

A Level 2 charging station (240V) will be much more efficient in terms of charging as it is 5 to 6 times faster than a Level 1 charging station (120V).

Question 4

What are the differences between Level 1, Level 2, and Level 3 charging stations?

Accepted Answer

Level 1: This is the station provided with the car, commonly called 120V charging. It's used for emergency charging as it's quite slow, providing about 6 km of range per hour. Level 2: Also called a 240V station, it's the one to get for home. It's much faster, charging a car in 3 to 9 hours depending on battery size, and allows for preheating in cold weather without draining the battery. It provides about 30-55 km of range per hour. Level 3: Also known as rapid charging or DCFC, it's found in commercial parking lots or along highways for partial recharges. However, it can affect battery health if used too frequently and it's recommended to stop charging at 80%.

Question 5

How do I choose my charging station?

Accepted Answer

Consider the car you want to charge. Different cars have different battery capacities and onboard chargers. The charging speed will always be limited by the lower capacity between the charging station and the car's onboard charger.

Question 6

Should I choose a direct-wired station or a portable station?

Accepted Answer

If you have a garage, park your car outside in the summer but inside in the winter, or have a cottage, a portable station would be advantageous. It allows you to take your station to your cottage without needing a second one, by simply installing a second 240V outlet at the cottage. Portable stations also have a place for a padlock to prevent theft and are easier to replace under warranty.

Question 7

How much does charging station installation cost?

Accepted Answer

Installation costs vary depending on the context, the work involved, and sometimes the region. On average, installation can cost between $600 and $700. There are also aid programs that significantly reduce the cost. To know the exact costs, we invite you to fill out a quote request form.

Question 8

Can you recommend a master electrician for installation?

Accepted Answer

Yes, at BEQ Technology, we have the largest network of certified master electricians. Charging station installation must be done by a professional, and our team of electrician specialists has the required skills.