Question 1

How can I check the availability of my item?

Accepted Answer

You can check if the item you wish to order is in stock or if it needs to be ordered from our supplier, which may cause delivery delays. Consult the 'AVAILABILITY' tab under the photos, at the bottom of the product sheet.

Question 2

What shipping option applies to my order?

Accepted Answer

You can select free pickup at our Mascouche branch at any time. Parcel delivery is free for orders of $300 or more (faucets, accessories, decor, etc.). For orders of $300 or less, fees will be calculated in the cart. Truck delivery for large items (bathtubs, showers, vanities, etc.) ensures your order arrives in perfect condition. We cover a vast territory, but if your address is not eligible at the time of ordering, contact us via chat for a customized quote. See all details.

Question 3

Can I return an item if I change my mind?

Accepted Answer

Not all items are eligible for return, and some may be subject to a 30% fee. To know the return conditions for your items, consult our return policy or chat with our online advisor for a clear answer and to help you with your decision.

Question 4

What happens after I submit my job application?

Accepted Answer

We will analyze your application and, due to the high volume of applications we receive, there may be a delay. We will contact you directly if your profile matches our needs.

Question 5

How can I know if the position has been filled?

Accepted Answer

By regularly updating our job postings on the careers site, you will notice that when the need is met, the position will be removed from our list of postings. However, in some cases, the position remains open during the probation period following recruitment. Some of our positions are constantly open to maintain a pool of applicants. This allows us to quickly find the talent needed to meet our growing needs and ensure we always have qualified candidates ready to join our team as soon as opportunities arise. Feel free to submit your application and join our talent pool while waiting for an opening that matches your skills and aspirations.

Question 6

What kind of work environment is there at Plomberie Mascouche?

Accepted Answer

With us, it's like a big family where respect and mutual aid are golden rules, and where teamwork is more than just an expression, it's our way of operating. We take our customer service very seriously, but we do it with a good dose of excellence and a hint of humor to spice things up!

Question 7

Do I necessarily need to have experience in the field to apply?

Accepted Answer

With us, we are primarily looking for people capable of bringing a touch of warmth and conviviality to every interaction with our clients. Regardless of your experience in the plumbing field, know that we offer comprehensive in-house training. If you know how to brighten our clients' day with a smile, you already have a head start in joining our team!

Question 8

Is it possible to evolve internally?

Accepted Answer

Absolutely! With us, we place a strong emphasis on the professional development and growth of our employees. We want to see our team members evolve and flourish within our company.

Boutique Plomberie Mascouche Ste-Rose

Boutique Plomberie Mascouche Ste-Rose