Question 1

What is ADAS recalibration and why is it necessary?

Accepted Answer

ADAS (Advanced Driver Assistance Systems) cameras are often located on the windshield. After a windshield replacement, these cameras need to be recalibrated to ensure the proper functioning of driver assistance systems like automatic emergency braking, lane departure warning, and adaptive cruise control. Carglass® makes this recalibration mandatory after every windshield replacement.

Question 2

Can Carglass® repair my windshield or do I need a full replacement?

Accepted Answer

Carglass® can repair impacts on your windshield if they are smaller than a 2€ coin and outside the driver's field of vision. If the damage is larger or affects the driver's view, a full replacement will be necessary.

Question 3

Does Carglass® offer mobile service?

Accepted Answer

Yes, Carglass® experts can come to your home, workplace, or any location of your choice for windshield repair and most glass replacements, including side windows and rear windows. This mobile service is free of charge.

Question 4

How does Carglass® work with insurance for windshield damage?

Accepted Answer

Carglass® is an approved partner for many insurance companies in France. If you are insured against glass breakage, you typically won't have to pay anything upfront for repairs or replacements (unless you have a deductible or coverage limit in your policy). A Carglass® advisor will assist you with the administrative procedures for coverage claims.

Question 5

What additional maintenance services does Carglass® offer?

Accepted Answer

Beyond glass services, Carglass® offers free diagnostics for your wiper blades, battery, and cabin filter. They also provide replacement services for these items if needed.

Question 6

How long does it take for Carglass® to replace a windshield?

Accepted Answer

While the exact duration can vary, Carglass® aims to provide a quick and efficient service for windshield replacement.

CARGLASS Pare-Brise Laval

CARGLASS Pare-Brise Laval