Question 1

Avez-vous des options de financement?

Accepted Answer

Yes, financing is available through their partner Financeit, with flexible payment options, no administration fees, and loans between $1,000 and $100,000 at 9.49% interest.

Question 2

Quels sont les modes de paiement acceptés?

Accepted Answer

They accept cash, debit cards, bank transfers, Interac payments, and personal checks. Credit cards are not accepted. More information is available by clicking on the link.

Question 3

Comment peut-on avoir une soumission pour changer nos portes et fenêtres?

Accepted Answer

You can get a quote by visiting a Caron et Guay store, calling them, or emailing them. A consultant will schedule an appointment at their office or your home for advice and a free estimate.

Question 4

Faites-vous l’installation des portes et fenêtres?

Accepted Answer

Yes, Caron et Guay is a reference for door and window installation, with 18 certified teams trained to high standards, offering worry-free installation and a 5-year warranty on parts and labor.

Question 5

Est-il préférable d’effectuer l’installation des fenêtres à l’intérieur des cadres existants?

Accepted Answer

No, in most cases, it's preferable to remove existing frames for a better seal, insulation, and optimal light entry. Removal is only avoided if the existing brick or stone is supported by the window frame, or due to wall thickness or unique interior finishes.

Question 6

Est-ce que les portes et fenêtres Caron et Guay sont garanties?

Accepted Answer

Yes, Caron et Guay products come with comprehensive warranties: 20 years on PVC components and sealed insulating glass units, 20 years on stainless steel hardware, 10 years on aluminum components, and 1 year on thermal breakage.

Question 7

Où puis-je me procurer les produits Caron et Guay?

Accepted Answer

You can purchase their products at their branches in Beaupré, Québec, Saint-Romuald, Rimouski, and Sherbrooke, or through over a dozen distributors across Quebec.

Question 8

Quelle est la différence entre le thermos double et le thermos triple?

Accepted Answer

Triple glazing is more advantageous due to greater insulation, double the soundproofing, and increased comfort near windows. It requires high-quality windows to support its weight and prevent misalignment.

Caron & Guay - Succursale de Lévis

Caron & Guay - Succursale de Lévis