Question 1

Ça coûte combien ?

Accepted Answer

The price depends on the ceramic piece you choose, most of which range from $10 to $39. Additionally, you pay for studio time, which includes paint, accessories, glaze, and firing. For example, a 25-year-old adult choosing a $15 ceramic and painting for 2 hours would pay $15 (ceramic) + $10 (studio time) + taxes + tip = $34.43.

Question 2

Pourquoi suggérez-vous un pourboire ?

Accepted Answer

Our artistic advisors provide service for food and drink orders and assist you throughout your activity, from using accessories to explaining painting techniques. They also ensure your piece is handled meticulously during firing for the best possible result. We suggest a 15% tip, but it remains at your discretion.

Question 3

Comment fonctionne la carte de membre ?

Accepted Answer

You can purchase a membership card online or in-store. It's valid only at our locations and activates upon first use for 30 or 90 days. During this period, you won't pay studio time and will receive a 10% discount on all ceramics.

Question 4

Mon coupon Tuango est expiré, est-ce que je peux l’utiliser ?

Accepted Answer

Even if your coupon is expired, present it at the counter. While it's no longer valid for the promotional offer, we will deduct the amount you paid for the coupon from your bill. For instance, if you paid $10 + tax for a 2-person coupon, we'll deduct $10 before tax from your bill.

Question 5

Comment faire pour réserver ?

Accepted Answer

Visit our reservation platform for each branch. Reservation policies vary by location.

Question 6

Est-ce que je suis obligé de réserver ?

Accepted Answer

Reservations are not mandatory, as we keep some tables for walk-ins. However, we are often full on weekend afternoons, holidays, during school breaks, and on rainy summer days. If we are full, we will establish a waiting list on a first-come, first-served basis. To avoid waiting, it's best to reserve.

Question 7

Il n’y a plus de plages de réservations disponible pour la journée que je veux ?

Accepted Answer

We accept reservations for specific time slots, but we also hold some tables for walk-ins. You can visit the branch to check availability or call us. If we are full, we will create a waiting list on a first-come, first-served basis.

Question 8

Comment je peux annuler ou modifier ma réservation ?

Accepted Answer

You can modify or cancel your reservation by clicking the link in the confirmation email sent by our booking platform, Libro. If you encounter difficulties, please contact us.

Céramic Café Studio Montréal

Céramic Café Studio Montréal