Question 1

Ça coûte combien ?

Accepted Answer

The price depends on the ceramic you choose, generally ranging from $10 to $39. You then pay for studio time, which includes paint, accessories, glaze, and firing. For example, an adult (25 years old) choosing a $15 ceramic and painting for 2 hours would pay $15 (ceramic) + $10 (studio time) + taxes + tip = $34.43. Children under 12 or seniors 55+ have reduced studio time rates.

Question 2

Pourquoi suggérez-vous un pourboire ?

Accepted Answer

Our artistic advisors provide service for food and drink orders, assist with accessories, offer color advice, print designs, and explain painting techniques. They also handle the firing process meticulously. We suggest a 15% tip, but it's at your discretion.

Question 3

Comment fonctionne la carte de membre ?

Accepted Answer

You can purchase a membership card online or in-store. It's valid only at our locations and activates on your first use for 30 or 90 days. During this period, you don't pay studio time and get a 10% discount on all ceramics.

Question 4

Mon coupon Tuango est expiré, est-ce que je peux l’utiliser ?

Accepted Answer

If your coupon is expired, present it at the checkout. While the promotional offer is no longer valid, we will deduct the amount you paid for the coupon from your bill. For instance, a $10+tax coupon for 2 people would result in a $10 deduction before taxes.

Question 5

Comment faire pour réserver ?

Accepted Answer

Visit our reservation platform for each branch via the provided link. Reservation terms vary by location.

Question 6

Est-ce que je suis obligé de réserver ?

Accepted Answer

Reservations are not mandatory. We reserve some tables for walk-ins. However, we are often full on weekend afternoons, holidays, during school breaks, and on rainy summer days. If we are full, we will create a waiting list on a first-come, first-served basis. It's best to reserve to avoid waiting.

Question 7

Il n’y a plus de plages de réservations disponible pour la journée que je veux ?

Accepted Answer

We accept reservations for specific time slots but also keep some tables for walk-ins. You can visit the branch to check availability or call us. If we're full, we'll maintain a waiting list.

Question 8

Comment je peux annuler ou modifier ma réservation ?

Accepted Answer

You can click the link in the confirmation email sent by our reservation platform (Libro) to modify or cancel your reservation. If you encounter difficulties, please contact us.

Céramic Café Terrebonne

Céramic Café Terrebonne