Question 1

What types of materials do you work with?

Accepted Answer

We work with a variety of noble materials including ceramic, marble, granite, porcelain, glass paste, cultured stone, and slate.

Question 2

What kind of projects do you handle?

Accepted Answer

We handle a wide range of projects from refined bathrooms, elegant kitchens, harmonious living rooms, to professional-looking garages. We also specialize in complex and refined projects such as Italian showers, steam rooms, cement tiles, chevron patterns, terrazzo, and Herringbone.

Question 3

Do you offer personalized service and support?

Accepted Answer

Yes, we offer personalized service and complete support, from precise measurements to expert advice on material selection and design. We also facilitate coordination with all stakeholders in your construction or renovation project.

Question 4

What are the benefits of electric radiant floors?

Accepted Answer

Electric radiant floors are silent, invisible, provide gentle and uniform heat, save energy, are safe, require no maintenance, free up space, are compatible with multiple floor coverings, and offer independent control by zone with proven performance and warranties.

Question 5

What quality assurance measures do you take?

Accepted Answer

Our expertise is based on meticulous surface preparation, rigorous cleaning, precise cutting, and careful installation of coverings. We develop detailed plans, accurately draw lines, and select the best-suited materials and installation methods for each project. We also work with LEEDMD accredited products.

Question 6

What is your warranty policy?

Accepted Answer

We guarantee an impeccable finish while respecting your plans and budgets. Specific warranties are mentioned for underfloor heating systems (10 to 25 years depending on the product chosen) and for flooring (25 years).

Céramique Rive-Sud

Céramique Rive-Sud