Question 1

What is the recommended maintenance for a wall-mounted unit or ductless heat pump?

Accepted Answer

Regularly clean the filters of the wall-mounted unit, ideally once a month, and more frequently if you have pets. Monitor the evaporator and condenser coils for dust buildup and clean the aluminum fins with a gentle brush or water jet. Turn off the unit before performing maintenance. Each spring, clean the drain to remove spiderwebs and debris. If your unit is noisy or the air flow is reduced, contact their experts for a service call.

Question 2

What is the difference between a VRC and a VRE air exchanger?

Accepted Answer

VRC (Heat Recovery Ventilator) air exchangers are common and less expensive, recovering 75-80% of heat but offer no humidity control. VRE (Energy Recovery Ventilator) air exchangers also recover heat but provide better humidity control, retaining moisture in winter and expelling it in summer, making them more effective despite a higher cost.

Question 3

What is the recommended relative humidity level for a home?

Accepted Answer

Health Canada recommends maintaining a relative humidity level between 30% and 55% year-round.

Question 4

How can an humidifier help with dry air?

Accepted Answer

Installing a humidifier can help maintain a comfortable humidity level if the indoor air becomes too dry, which is common during the heating season when properties are heated for 6 to 8 months per year in Quebec. This prevents dryness and increases comfort.

Question 5

When is a dehumidifier necessary?

Accepted Answer

A dehumidifier is the ideal solution when the air's humidity level is too high. High humidity can be caused by a high water table or indoor clothes drying and can lead to mold proliferation. Professionals can install a dehumidifier integrated with the central system or as an independent unit.

Question 6

What are Climatisation Bélanger's core values?

Accepted Answer

Their core values are listening, professionalism, and respect for commitments. These values align with their mission and family foundation, ensuring they always respond effectively to client needs while respecting priorities, budgets, and requirements.