Question 1

What is the Securi-ClairMD lifetime warranty?

Accepted Answer

The Securi-ClairMD lifetime warranty covers free windshield repairs as long as you own your vehicle, with no cost to you or your insurance company. It applies to repairs and replacements made through the Securi-Clair process.

Question 2

What is covered by the Securi-ClairMD warranty?

Accepted Answer

The warranty covers all repairs on your new windshield according to specified criteria and exclusions, as long as you are the vehicle owner. For repairs made with the Securi-Clair Process, subsequent repairs are also covered. If the warranty was issued through your insurer, it may end if you change insurance companies.

Question 3

What are the criteria for a windshield repair to be covered by Securi-ClairMD?

Accepted Answer

The damage must be on the outer layer of the windshield, not exceed specified dimensions, and not be in the driver's field of vision. Damage on the ceramic band (black-gray border) cannot be repaired, and the impact point must be at least 3 cm from the visible edge of the glass.

Question 4

What is excluded from the Securi-ClairMD warranty?

Accepted Answer

The warranty does not cover repairs if the damaged windshield doesn't meet repair criteria or requires replacement. If a crack or chip expands during a repair attempt, the warranty won't apply, and replacement will be necessary. It also excludes damage to the inner layer of glass, heated windshields, normal wear and tear, and abusive use.

Question 5

What is the lifetime labor warranty?

Accepted Answer

Docteur du Pare-Brise offers a lifetime labor warranty covering installation defects like air or water leaks. This warranty is valid as long as you own the vehicle. If a defect occurs, they will provide and install necessary parts at no extra charge.

Question 6

What is the 90-day stress crack warranty?

Accepted Answer

They offer a 90-day warranty against stress cracks on windshield replacements. If a stress crack occurs within this period and is not caused by an external impact, they will replace the glass free of charge.

DPB TROIS RIVIERES

DPB TROIS RIVIERES