Question 1

What types of appliances do you offer?

Accepted Answer

We offer a wide range of appliances, including refrigerators, washing machines, dryers, stoves, televisions, microwaves, vacuum cleaners, and more. All are carefully inspected and refurbished before sale. We also sell open-box appliances.

Question 2

How are your refurbished appliances made?

Accepted Answer

Our qualified technicians, including refrigeration and other specialists, carefully inspect each appliance. They identify parts to be replaced, use exclusively new parts, and perform a thorough cleaning. Each appliance is thus refurbished, ensuring excellent working condition and impeccable cleanliness.

Question 3

Do you offer delivery for your refurbished appliances?

Accepted Answer

Yes, we offer delivery for all our refurbished appliances. Information on delivery fees and areas served is available on our website.

Question 4

How can I contact you?

Accepted Answer

You can contact us by phone, email, or via the contact form on our website. We are committed to responding to all your questions as quickly as possible.

Question 5

What is the warranty on your refurbished appliances?

Accepted Answer

All our appliances are guaranteed for 3 months after sale. For more information, you can visit the 'Delivery and Warranty' tab on our website or call the store.

Question 6

Do you offer a pickup service for my old appliance?

Accepted Answer

Yes, at Electroflex+, we offer a free pickup service for your old equipment when your new appliance is delivered. We take care of everything so you can enjoy your new purchase with peace of mind.

Question 7

What is the delivery schedule for Montreal and Trois-Rivières?

Accepted Answer

For the Montreal and surrounding area, delivery will be on the Wednesday or Saturday following your order. For the Trois-Rivières and surrounding area, delivery will be on the Sunday following your order. You will receive a call after your purchase to confirm the exact delivery date.

Question 8

What is the warranty policy for refurbished appliances?

Accepted Answer

All our products benefit from a 3-month warranty, covering parts and labor to ensure their proper functioning. In case of a problem with the appliance, our after-sales service is available. Interventions will be carried out according to priority: repair of the appliance, or replacement of the appliance with an equivalent if repair is not possible. Please note that no refunds, exchanges, or in-store credits will be issued.

Electroflex plus

Electroflex plus