Question 1

What is the "Expertise Plus" warranty?

Accepted Answer

The "Expertise Plus" warranty enhances supplier warranties on labor and specific parts, and offers a complete 5-year protection on installation services. It is considered one of the best protections in the industry.

Question 2

Are your installers certified?

Accepted Answer

Yes, all our installers hold CCQ cards, which are required for several renovation projects. They are also APCHQ-certified contractors, recognized for their skills and expertise.

Question 3

What products do you offer?

Accepted Answer

We offer a wide range of products, including steel doors, wooden framed doors and windows, and the full range of Lepage Millwork products, a Canadian leader in fenestration.

Question 4

What is the warranty on wooden framed products?

Accepted Answer

For products with wooden components, only the manufacturer's warranties apply to the finishes. The warranty on labor is 2 years, provided that periodic inspection and maintenance procedures have been rigorously followed.

Question 5

What is not covered by the warranty?

Accepted Answer

The warranty does not cover damages resulting from negligence, improper use, or external events. Minor glass imperfections that meet acceptable tolerance levels are also not considered defects. Routine hardware maintenance is the client's responsibility.

Question 6

When will your showrooms be open?

Accepted Answer

As of February 2, 2026, our showrooms will be open by appointment only for all new projects.

Expertise Portes & Fenêtres

Expertise Portes & Fenêtres