Question 1

What's Included In An Estimate?

Accepted Answer

Our flooring project estimates encompass both materials and installation costs. This way, we can guarantee that your estimate includes a manufacturer-approved installation process that safeguards your warranty.

Question 2

How Should I Compare Flooring Estimates?

Accepted Answer

While exploring options for new flooring, you may encounter multiple project estimates from different providers. Even if you decide not to choose our flooring contractors, we want to support the success of your project. Here are three approaches to comparing estimates:

The 10% Rule: If the lowest estimate is more than 10% cheaper than the highest estimate, corners are probably being cut on the lower one. Generally, the discrepancy between each quote should not exceed 10%.
	Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that no conflicts arise in the event of a warranty claim.
	Online Reviews: Does the flooring company respond to customer feedback online? If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars may raise concerns.

Question 3

How Long Does A Consultation Take?

Accepted Answer

The entire procedure typically lasts around 90 minutes and equips you with all the necessary information to select the ideal partner for your flooring installation project. This comprehensive process covers aspects such as product selection and provides an estimate of the timeline for your project.
*This estimate may vary based on project location or for commercial-grade installations.

Question 4

What Happens During In-Home Appointments?

Accepted Answer

Our exclusive consultations simplify the flooring selection and installation process through four straightforward steps. Here’s what you can anticipate when you arrange a complimentary in-home meeting with one of our Design Associates:

Personal Consultation: Each appointment is assigned to a dedicated flooring professional who will be with you from start to finish, ensuring personalized attention throughout.
	In-Home Shopping: Our Mobile Flooring Showroom® will arrive at your doorstep, showcasing over 3,000 product options. This allows you to visualize how each flooring option will complement your space’s lighting, decor, and style.
	Budget-Conscious Proposals: Once your Design Associate understands your objectives and budget, they will provide you with multiple proposal options that strike the perfect balance between price, product quality, and installation.
	Fast Quotes: During your consultation, our Design Associate will promptly deliver complete proposal options for your flooring project on the same day.* Please note that larger projects may require up to 48 hours to deliver a complete proposal, and commercial project estimates will vary.
*Please note that larger projects may take up to 48 hours to receive a comprehensive proposal. Commercial project estimates may vary.

Question 5

Do You Offer Financing?

Accepted Answer

Absolutely! Floor Coverings International® provides a range of financing options to fit your budget, subject to approved credit. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.

Question 6

Do You Offer A Warranty On Flooring Installation?

Accepted Answer

Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship with extended warranties available at select locations.* Most competitors only cover one year or less.*

Also, products showcased in the Mobile Flooring Showroom® come with a factory-direct limited warranty provided by the manufacturer. These guarantees will cover manufacturer defects and typically last for up to 10 years.

*This guarantee may vary based on project location or for commercial-grade installations.

Question 7

Do You Offer A Warranty On Flooring Products?

Accepted Answer

Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.

Question 8

Do You Have A Showroom I Can Visit?

Accepted Answer

Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.