Question 1

Do you offer products made in Quebec?

Accepted Answer

Yes, we are proud to offer hardwood products manufactured in Quebec. All our custom collections of hardwood, engineered, and pre-oiled wood come from Quebec. We also have some carpet products made in Quebec.

Question 2

What flooring is recommended for basements?

Accepted Answer

The basement is a floor exposed to a humidity rate and potential water infiltration, so tests will need to be performed to determine the right product for your basement's climate. Consult our in-store professionals for more details and ideal product suggestions for your basement.

Question 3

What flooring is recommended for bathrooms?

Accepted Answer

For bathrooms, we recommend ceramic and vinyl planks, as they are water-resistant and easy to maintain. This type of material also holds up well to humidity. A visit to the store will allow you to discover the full range of possibilities adapted to your situation.

Question 4

Can all types of flooring be installed in a kitchen?

Accepted Answer

All products can be installed in a kitchen. However, some products are less waterproof than others. It is therefore important to be aware of the different product characteristics and to inquire with a Flordeco retailer.

Question 5

Is it possible to install flooring on radiant floor heating?

Accepted Answer

Ceramic, engineered wood, vinyl planks, floating vinyl, and cork can be installed on radiant floor heating. However, all products and radiant floor systems have their own specificities. It is essential to confirm the compatibility between the two elements before installation, and to respect the prescribed usage standards. This double verification also ensures that you comply with the warranties of these products. Consult an in-store advisor to ensure you are compliant and respect all the particularities of the chosen materials.

Question 6

Do I need to add a membrane underlayment with my flooring?

Accepted Answer

No, as the product already has a membrane, you do not need to add an extra one. Furthermore, adding an extra membrane could compromise the warranty.

Question 7

Do you have flooring resistant to animals?

Accepted Answer

Yes, a multitude of products are available and resistant to animals. Some products have specific warranties for pets. Consult Flordeco experts to discover the different options available to you.

Question 8

Do you offer warranties on your products?

Accepted Answer

Yes, we have warranties on our different products. The terms and durations of our warranties vary according to product types and suppliers. Consult Flordeco professionals to discover the various warranties for each product.

Flordeco - Couvre-Planchers Magnan Inc.

Flordeco - Couvre-Planchers Magnan Inc.