Question 1

Do you offer products made in Quebec?

Accepted Answer

Yes, we are proud to offer you hardwood products made in Quebec. Indeed, all our custom collections of hardwood, engineered, and pre-oiled wood come from Quebec. Additionally, we also have some carpet products made in Quebec.

Question 2

What should I do if I live in a condo?

Accepted Answer

You must first refer to the specific rules of your condominium to know more details about materials and tolerated limits. Afterwards, you can meet with an expert in-store to define the ideal product that respects these predefined rules for your building.

Question 3

What is the best flooring for a basement?

Accepted Answer

The basement is a floor exposed to a high humidity rate and potential water infiltration. Certain tests will need to be performed to define the right product that adapts to your basement's temperature. Consult our professionals in-store for more details on this subject and to get the ideal product for your basement.

Question 4

What is the best flooring for a bathroom?

Accepted Answer

For bathrooms, we recommend ceramic and vinyl planks, as these are water-resistant and easy-to-maintain products. Furthermore, this type of material withstands humidity well. A visit to the store will allow you to discover the full range of possibilities adapted to your situation.

Question 5

Can I install any flooring in my kitchen?

Accepted Answer

All products can be installed in a kitchen. However, some products are less waterproof. It is therefore important to be aware of the different product characteristics and to inquire with a Flordeco retailer.

Question 6

Can I install flooring on stairs?

Accepted Answer

Yes, however, it is important to consult Flordeco experts to define your needs. With this information, our experts can suggest the product adapted to your situation.

Question 7

What types of flooring can be installed on radiant floors?

Accepted Answer

Ceramic, engineered wood, vinyl planks, floating vinyl, and cork flooring can be installed on radiant floors. However, all products and radiant floor systems have their own specificities. It is still necessary to confirm the compatibility between the two elements before installation, in addition to respecting the prescribed usage standards. This double check also ensures that you respect the warranties of these products. Consult an in-store advisor to ensure you are compliant and respecting all the particularities of the chosen materials.

Question 8

Do I need to add a membrane with a waterproof product?

Accepted Answer

No, as the product already has a membrane, you do not need to add an extra one. Furthermore, if you add an extra membrane, the warranty could be compromised.

Flordeco - Planchers Magog

Flordeco - Planchers Magog