Question 1

Do you offer products made in Quebec?

Accepted Answer

Yes, we are proud to offer hardwood products manufactured in Quebec. Indeed, all our custom collections of hardwood, engineered, and pre-oiled flooring come from Quebec. We also have some carpet products made in Quebec.

Question 2

What if I live in a condo?

Accepted Answer

You must first refer to the specific standards of your condominium to know more about materials and the tolerated limit. Then, you can meet with an expert in-store to define the ideal product that respects these pre-defined standards for your building.

Question 3

What flooring is suitable for a basement?

Accepted Answer

The basement is a floor exposed to humidity and potential water infiltration, so some tests will need to be performed to define the right product that adapts to your basement's temperature. Refer to our in-store professionals for more details on this subject and to be offered the ideal product for your basement.

Question 4

What flooring is recommended for bathrooms?

Accepted Answer

For bathrooms, we recommend ceramic and vinyl planks, as they are water-resistant and easy-to-maintain products. Furthermore, this type of material tolerates humidity well. A visit to the store will allow you to discover the full range of possibilities adapted to your reality.

Question 5

Can all products be installed in a kitchen?

Accepted Answer

All products can be installed in a kitchen. However, some products are less waterproof. It is therefore important to be aware of the different product characteristics and to inquire with a Flordeco retailer.

Question 6

Are your products suitable for installation on a radiant floor?

Accepted Answer

Ceramic, engineered wood, vinyl planks, floating vinyl, and cork flooring can be installed on a radiant floor. However, all products and radiant floor systems have their own specificities, and compatibility between the two elements must be confirmed before installation, in addition to respecting the prescribed usage standards. This double check also ensures you comply with the warranties of these products. Refer to an in-store advisor to ensure you are compliant and respect all the particularities of the chosen materials.

Question 7

Is it necessary to add a membrane when installing a product with an integrated membrane?

Accepted Answer

No, as the product already has a membrane, you do not need to add an extra one. Furthermore, if you add an extra membrane, the warranty may be compromised.

Question 8

Do you have products that are resistant to animals?

Accepted Answer

A multitude of products are available and resistant to animals. Some products have specific warranties for animals; refer to Flordeco experts to discover the different options available to you.

Flordeco - Rieux & Fils

Flordeco - Rieux & Fils