Question 1

What's wrong with your door?

Accepted Answer

We handle a wide range of garage door issues including broken springs, snapped cables, malfunctioning openers, off-track doors, damaged panels, and worn-out weather seals. We offer same-day service for most repairs.

Question 2

How quickly can you fix my garage door?

Accepted Answer

We offer same-day service and aim for a 1-2 hour response time across all Ottawa areas. Most repairs are completed on the first visit.

Question 3

Do you offer written quotes before work begins?

Accepted Answer

Yes, our technicians provide a written quote on-site before any work starts. We believe in transparent, upfront pricing with no hidden fees.

Question 4

What is your warranty policy?

Accepted Answer

All our repairs and installations come with a comprehensive 1-year warranty on parts and labor. We also honor manufacturer warranties.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, all our technicians are fully licensed, insured, and have $2M in liability coverage and WSIB coverage. They also undergo background checks.

Question 6

Do you offer any discounts?

Accepted Answer

Yes, we offer a 10% senior discount on all repairs and installations. Just mention it when you call.

Question 7

What are your operating hours?

Accepted Answer

We are open 9 AM – 9 PM daily, including weekends.

Question 8

What is the typical cost for spring replacement?

Accepted Answer

Spring repair starts from $250, which includes parts, labor, a safety check, and a 1-year warranty.

GDS - Garage Doors & Openers Ottawa

GDS - Garage Doors & Openers Ottawa