Question 1

What is your project minimum?

Accepted Answer

Our project minimum is $200 and includes up to the first 1 hour. Become a preferred partner and receive discounted trip fees.

Question 2

Do you use hourly rates?

Accepted Answer

We use Flat Rate pricing with a goal of providing you with consistent, fair rates for the long term. Every item of work has a cost and you will receive a detailed estimate and invoice. If a task requires unique complexities we’ll communicate and adjust accordingly. We do not use an hourly rate. We save you money by knowing how to get the job done right. We save you time by being upfront with our costs, always.

Question 3

How do I get an estimate?

Accepted Answer

Estimates are always free. Smaller fixes usually don’t require an estimate and fall under the standard trip fee. For other fixes a few good photos should suffice and we’ll get you close. For more complex jobs we will schedule a site visit and complete a free estimate.

Question 4

What software do you use for scheduling and invoicing?

Accepted Answer

We utilize Jobber, the gold standard scheduling and invoicing software for home maintenance professionals. You can book online or contact us directly. You are guaranteed a professional admin experience for every job.

Question 5

Is your business insured?

Accepted Answer

Yes! Insurance is a major expense of running a business and arguably the most important. When working with us, you are protected from accidental damage to your property and/or accidental injury to yourself or others. We strive to operate a safe and secure working environment.

Question 6

What is your warranty policy?

Accepted Answer

All workmanship is covered by a 1 year warranty unless specifically stated otherwise. This does not include acts of god, natural settling, faulty materials, or fixtures + equipment covered under manufacturers warranties.

Happy It's Fixed!

Happy It's Fixed!