Question 1

Are HD FAB® fireplaces compliant with municipal standards?

Accepted Answer

Our products are designed to meet the municipal standards in force in Quebec, Ontario, and New Brunswick, offering safe, durable, and compliant solutions for residential, commercial, and municipal projects.

Question 2

What is the lead time for ordering an outdoor fireplace?

Accepted Answer

Currently, the lead time for ordering and delivery of an outdoor fireplace is until October.

Question 3

What are the options for customization?

Accepted Answer

We offer custom logos, writing, personalized designs, and custom dimensions. We can also integrate your logo into our unique HDFAB® grille. Other options include custom panels, high-temperature paint, and custom bases.

Question 4

What is the warranty on HD FAB® outdoor fireplaces?

Accepted Answer

We offer a 15-year warranty against perforation.

Question 5

Do you offer delivery services?

Accepted Answer

Yes, outdoor fireplace delivery is available in several locations, and pick-up or meeting points are possible in Quebec, Montreal, Mirabel, Sherbrooke, Granby, St-Émilie De L'Énergie, Joliette, Rawdon, and Trois-Rivières. Prices are available upon request.

Question 6

What are the recommended practices for using an outdoor fireplace according to SOPFEU?

Accepted Answer

SOPFEU recommends placing the fireplace on a paved surface or cleared ground, installing it at least three meters from flammable structures, never leaving the fire unattended, and completely extinguishing the fire before leaving. Ashes can remain hot for up to seven days.