Question 1

What should I do in the event of a leak or flood?

Accepted Answer

The best course of action is to act immediately and turn the water off at the shut off valve or use an old bucket/pot to catch the leak if you can’t locate the shut off valve and give us a call. We’ll do everything we can to get there as soon as possible.

Question 2

Why do faucets leak?

Accepted Answer

A leaky faucet can result from a number of different issues. Some common causes include: A problem in the O-ring, A corroded valve seat, A worn-out washer, Improper installation, Wear and tear. In order to determine the root cause of the issue, we encourage you to contact us to set up an assessment session.

Question 3

Is a clogged toilet caused by a blocked trap or drainpipe?

Accepted Answer

A clog can occur for multiple different reasons. A clogged trap likely has debris in it, while a drainpipe could be leaky or malfunctioning.

Question 4

How do I shut off the water to my home?

Accepted Answer

Check your valve. It’s usually in the basement or on an outside wall in a utility area of the house. You can turn it off by turning it clockwise, which will cut off the water supply for the entire house.

Question 5

How often should I upgrade my plumbing fixtures?

Accepted Answer

Generally, every 10-12 years is a good time to upgrade your water heater. Drain lines, toilets, and pipes should last 20-40 years if installed correctly. However, if you’re experiencing any issues, it’s best to act immediately to minimize any potential damage.

Question 6

Why is my shower pressure so weak?

Accepted Answer

A clogged shower head is usually the source of weak shower pressure. Sometimes, the culprit is a leaky valve. If you’re not sure, be sure to contact us so we can assess the situation for you.

Question 7

How do I fix a clogged bathtub and sink drain?

Accepted Answer

Loose hair, soap remnants, or hair ties could be the problem. Use a pair of pliers to remove any excess gunk from your bathtub and sink. If your drain clogs persistently, be sure to get in touch with us for a comprehensive inspection.

Question 8

How do I unclog a toilet?

Accepted Answer

In the event of a clogged toilet, a plunger is your best bet. Hot water and dishwater detergent can also help with a small clog. If neither of those methods works, it may be best to leave it to a professional like ourselves to unclog it.

Horizon Plumbing & Piping Systems

Horizon Plumbing & Piping Systems