Question 1

What should I do if my thermos-pump is no longer heating or cooling effectively?

Accepted Answer

First, check the cleanliness of your filters and the unit itself. If they are clean, try increasing the temperature to the maximum in heating mode and wait 10 minutes. If the air coming out is warm, your thermos-pump is likely functioning correctly. For cooling mode, perform a similar test by setting the temperature to the minimum and checking if the air is cold. Symptoms of a cooling malfunction can include ice on the unit, water leaking down the wall, or fan noises.

Question 2

What are the benefits of regular maintenance for my air conditioning system?

Accepted Answer

Regular maintenance improves air quality, prevents mold and bacteria growth, extends the lifespan and performance of your appliances, and leads to energy and cost savings.

Question 3

How often should I maintain my heating, air conditioning, or central ventilation system?

Accepted Answer

We recommend at least one maintenance service per year performed by a professional technician.

Question 4

What does the maintenance plan include?

Accepted Answer

The maintenance plan includes inspection of the compressor and condenser, inspection of the cooling circuit, inspection of fans, verification of controls, verification of the drainage system, inspection of the humidifier, cleaning of filters, and cleaning of the outdoor unit.

Question 5

How often should I replace or clean the filters in my unit?

Accepted Answer

For wall-mounted thermos-pumps, we recommend maintaining the filters every month. For central heating or air conditioning systems, replace your filters at each season change.

Question 6

What checks are performed on the outdoor unit during maintenance?

Accepted Answer

During maintenance, the technician will check for refrigerant leaks, clean accumulated dust, leaves, and pollen, verify the compliance of control systems and electrical connections, and perform a complete check of mechanical components to ensure overall performance.

JB Exp-Air - Climatisation - Chauffage

JB Exp-Air - Climatisation - Chauffage