Question 1

What are the shipping options and costs?

Accepted Answer

For Quebec and Ontario, expedited shipping is free for orders of $125 and over. For orders under $125, a fee of $14.95 applies. Delivery is available across Canada except for Manitoba and Saskatchewan. All orders are shipped via Canada Post expedited parcel, and you will receive a tracking number via email.

Question 2

What is the delivery time for orders?

Accepted Answer

The delivery time, including processing and shipping, is generally 2 to 4 business days.

Question 3

What is the return policy?

Accepted Answer

You have 15 days from the shipping date to return merchandise in its original condition (unwashed, unworn, unmodified, with original tags). Returns are free for orders where the initial purchase amount minus returned items is $125 or more. For purchases under $125, a $14.95 fee will be deducted from the refund.

Question 4

Can I make an exchange by mail?

Accepted Answer

No, exchanges by mail are not possible. If you wish to make an exchange, you must return the item for a refund and place a new order.

Question 5

Do you offer alterations?

Accepted Answer

Yes, we offer free alterations on new clothing purchases. These are done on-site in the shortest possible time.

Question 6

What sizes do you offer?

Accepted Answer

We offer quality collections for men in regular sizes (S to XXL) and plus sizes (1XL to 6XL).

Question 7

What is included in the tuxedo rental?

Accepted Answer

The rental includes the jacket, pants, shirt, and tie or bowtie. Optional rentals include the vest, shoes, and pocket square.

Question 8

How far in advance should I book a tuxedo rental, especially during wedding and prom season?

Accepted Answer

During wedding and prom season, it is recommended to book your tuxedo rental at least 2 months in advance to ensure availability. However, we can also prepare reservations very quickly even for short notice events. We suggest making an appointment for tuxedo rentals during these peak seasons.

Le Roi Mauricien des Habits

Le Roi Mauricien des Habits