Question 1

What are the priorities after a disaster?

Accepted Answer

Regardless of the nature and severity of a disaster, the safety of people remains the priority. Then, you must try, as much as possible, to limit the damage. Then the insurer must be notified as quickly as possible.

Question 2

How to reduce damage?

Accepted Answer

When the situation allows and it is possible to reduce or curb the damage. In case of water damage, you can for example turn off the valve at the damaged supply pipe or cut off the main water supply valve. In case of fire, you can turn off the circuit breaker of the main electrical panel and turn off the building's gas supply valve. Do not hesitate to use a fire extinguisher to stop a fire from starting. If you are equipped, take photos. Indeed, when you take the necessary steps to reduce the damage, you facilitate the procedures with your insurer.

Question 3

How to repair foundation cracks?

Accepted Answer

Repair of foundation crack(s) by injection, Waterproofing of foundations, Maintenance of French drains, Installation of a French drain, Installation of a submersible pump, Installation of window wells.

Question 4

What services are offered for after-disaster situations?

Accepted Answer

Water damage restoration, Fire damage restoration, Vandalism restoration.

Question 5

What plumbing services are offered?

Accepted Answer

Plumbing repair work, Plumbing for new houses, Installation of chimney connections, Camera inspection, Replacement of faucets, Replacement of a toilet, Repair of a leaking faucet, Installation of a water softener, Installation of a hot water tank, Maintenance of the hot water tank, Anti-backflow installation, Installation of a faucet-mounted water filter, High-pressure cleaning of main sewers.

Question 6

What renovation services are offered?

Accepted Answer

Basement renovation, Bathroom renovation, Kitchen renovation.

Question 7

How to prepare for after a disaster?

Accepted Answer

In general, the insurer will offer you a partner company specializing in post-disaster renovation. However, you are not obliged to entrust the work to this company. It is recommended to get multiple quotes and choose the provider that offers the best value for money.

Question 8

How to handle a fire after a disaster?

Accepted Answer

When a fire occurs in your home, after the fire is extinguished, you must check all the damage caused yourself, whether it is significant or minor, without putting yourself in danger of course. Note the damage to doors, windows, walls, floors, everyday objects, furniture, exteriors, among others. You must then notify your insurer as soon as possible to declare this disaster. They have a phone number to contact in case of emergency.

Les Entreprises Pro+Secure

Les Entreprises Pro+Secure