Question 1

What are the service department hours?

Accepted Answer

Parts and service departments are open Monday-Thursday until 5:30 PM and Fridays until 3:00 PM.

Question 2

Do you offer any special pricing for out-of-warranty vehicles?

Accepted Answer

Yes, out-of-warranty vehicles benefit from an exclusive offer: reduced hourly rate + 10% discount on parts used.

Question 3

What are the benefits of choosing Léveillé Toyota for service?

Accepted Answer

Benefits include experienced technical advisors, continuously trained technicians, shuttle service, comfortable waiting area with Wi-Fi, and a vast inventory of parts with competitive pricing.

Question 4

What is the warranty on original Toyota parts?

Accepted Answer

Original Toyota parts come with a 2-year / 40,000 km warranty.

Question 5

What is the road hazard warranty on tires?

Accepted Answer

All tires sold in-store are covered by a road hazard warranty for the entire duration of the tires' life. You only pay for the percentage of wear and installation. A $10 processing fee applies.

Question 6

What is the return policy for parts?

Accepted Answer

All special and online orders are subject to a 20% return fee and must be returned in their original, undamaged packaging. Electrical parts are non-returnable.