Question 1

How are your prices determined?

Accepted Answer

Our prices depend on the size of the space, the type of service requested, and the frequency of cleaning. Contact us for a free, personalized quote.

Question 2

Do you provide cleaning products and equipment?

Accepted Answer

Yes, our teams bring all the necessary products and tools except mop and vacuum that we ask you to provide for a better cleaning.

Question 3

Do you offer recurring cleaning services?

Accepted Answer

Yes, we offer weekly, bi-weekly, monthly, or custom frequency cleaning services to suit your needs. Prices are negotiable for recurring service.

Question 4

What should I do before the cleaning team arrives?

Accepted Answer

We recommend tidying up personal items so our professionals can focus on cleaning. If you have specific instructions, please let us know in advance.

Question 5

Are you insured?

Accepted Answer

Yes, we are insured; you can ask for proof of insurance when booking your cleaning.

Question 6

Can I reschedule my cleaning appointment?

Accepted Answer

Of course. We request at least 48 hours notice for rescheduling to avoid charges.

Question 7

Do I need to be home during the cleaning?

Accepted Answer

It’s not necessary, but it’s entirely up to you. If you prefer not to be present, you can arrange secure access with our team.

Question 8

Can a cleaner refuse to do the house cleaning?

Accepted Answer

Yes, a cleaner can refuse to do the house cleaning if they don’t feel safe or feel that their physical safety is at risk.

Menage Plenitude Inc.