Question 1

What services are temporarily suspended?

Accepted Answer

Our air exchanger and dryer vent cleaning services are temporarily suspended due to a lack of personnel.

Question 2

Why are some parts out of stock?

Accepted Answer

Due to a fire at the assembly plant of our supplier Venmar-Broan-Nutone-Vanee, several parts are currently out of stock.

Question 3

What is the warranty on your parts and labor?

Accepted Answer

Our parts and labor are guaranteed for six months. You have the assurance of excellent quality, fast, reliable service at an affordable price.

Question 4

Are you an authorized agent for Venmar?

Accepted Answer

Yes, we are the only authorized agent in the Quebec region for after-sales service and the sale of original parts for your VENMAR system.

Question 5

What is the advantage of using original parts?

Accepted Answer

Replacing a defective part with an original part ensures reliability and safety during the operation of your appliance. Original parts have been tested and approved by CSA and UL standards, so using non-original parts can lead to poor performance and reduced reliability.

Question 6

What is included in the air duct cleaning service?

Accepted Answer

The cleaning includes the interior and exterior air ducts, the interior components of the device (filters, motor, damper, insulation, etc.), a complete system check, and an explanation of the wall control.

Monfette Service

Monfette Service