Question 1

Pourquoi devrais-je choisir votre compagnie ?

Accepted Answer

Nettoyeur de la Cité is a family business with over 40 years of experience in specialized cleaning. They offer personalized service, prioritize customer satisfaction and quality work, and have excellent customer service with real people to assist you. Their specialized employees, high-performance equipment, and top-quality products make them a highly recommended company, recognized as "Choix du Consommateur" for several consecutive years.

Question 2

Des conduits d’air flexibles, est-ce que cela se nettoie?

Accepted Answer

Yes, flexible air ducts can be cleaned. They are delicate and require professional cleaning with specialized tools and equipment to avoid damage. Air ducts can accumulate dust, allergens, mold, and other contaminants that circulate in the air, potentially causing health problems. Nettoyeur de la Cité specializes in cleaning flexible air ducts with qualified technicians and the necessary specialized equipment.

Question 3

Qu’est-ce qui est inclus dans un grand ménage?

Accepted Answer

Their grand ménage service is more comprehensive than a regular weekly cleaning. It includes cleaning windows, walls, ceilings, and all types of floor coverings. All rooms are thoroughly cleaned and disinfected, including walls, ceilings, floors, kitchen cabinets, appliances, and even the garage. They have all the necessary products and equipment for a complete home cleaning.

Question 4

Quels équipements utilisez-vous ?

Accepted Answer

For carpet and furniture cleaning, they use a truck-mounted unit for high-quality steam cleaning with powerful hot water steam and superior extraction for rapid drying. For hard-to-reach or high areas, they use commercial-grade portable machinery. For ventilation duct cleaning, they use a cube truck with dust collectors capable of reaching 15,000 CFM, ensuring impeccable and mess-free work. They also use positive or negative pressure blowers for dust direction and have equipment for grand ménage, including HEPA filters and biodegradable cleaning products.

Question 5

A quelle fréquence doit-on nettoyer les conduits de ventilation ?

Accepted Answer

Generally, air duct cleaning is recommended every 5 years. However, more frequent cleaning may be necessary due to allergies or dust sensitivity, the presence of pets, an abnormal amount of dust, construction or renovation work, or water damage. Regular maintenance of your ventilation system ensures quality air and maximizes its lifespan.

Question 6

Quels équipements utilisez-vous pour faire le nettoyage ?

Accepted Answer

They use powerful truck-mounted units with a gasoline-powered compressor providing over 1000 lbs of pressure and 650 CFM extraction. A powerful water heater reaches up to 120°C for optimal results. Their trucks have independent clean and wastewater tanks, ensuring the best cleaning results for carpets, upholstery, and rugs.

Question 7

Qu’est-ce qu’un nettoyage à la vapeur ?

Accepted Answer

Steam cleaning (hydrolysis or extraction) is the best method for cleaning carpets, rugs, and fabric furniture. It cleans, disinfects, and deodorizes in one step. Nettoyeur de la Cité uses powerful equipment with very hot water pressure and immediate extraction, combined with non-residue detergents. This ensures a deep clean that leaves fabrics looking beautiful and vibrant, with quick drying to prevent odors and bacterial growth.

Nettoyeur de la Cité Gatineau

Nettoyeur de la Cité Gatineau