Question 1

Pourquoi devrais-je choisir votre compagnie ?

Accepted Answer

Nettoyeur de la Cité is a family business with over 40 years of experience in specialized cleaning. They offer personalized service, exceptional customer support, skilled employees, high-performance equipment, and top-quality products. They have been recognized as 'Choix du Consommateur' for several consecutive years.

Question 2

Des conduits d’air flexibles, est-ce que cela se nettoie?

Accepted Answer

Yes, flexible air ducts can be cleaned. They are delicate and require professional cleaning with specialized tools and equipment to avoid damage. Dirty air ducts can accumulate dust, allergens, mold, and other harmful contaminants that circulate in the air, potentially causing health problems like allergies and asthma.

Question 3

Qu’est-ce qui est inclus dans un grand ménage?

Accepted Answer

A deep cleaning service includes cleaning windows, walls, ceilings, and all types of flooring. All rooms are thoroughly cleaned and disinfected, including walls, ceilings, floors, kitchen cabinets, appliances, and even the garage. They have all the necessary products and equipment.

Question 4

Quels équipements utilisez-vous ?

Accepted Answer

For carpets and furniture, they use a truck-mounted unit for high-quality steam cleaning with hot water vapor and superior extraction for quick drying. For hard-to-reach areas, they use portable commercial-grade machinery. For ventilation ducts, they use a 'Camion cube' with dust collectors reaching up to 15,000 CFM, ensuring impeccable and mess-free work. Their deep cleaning service is equipped with telescopic poles, HEPA filter vacuums, powerful biodegradable cleaning products, and experienced staff.

Question 5

A quelle fréquence doit-on nettoyer les conduits de ventilation ?

Accepted Answer

Generally, cleaning air ducts is recommended every 5 years. However, more frequent cleaning may be needed due to allergies, presence of pets, abnormal dust levels, construction/renovation work, or water damage. Regular maintenance of your ventilation system ensures quality air and maximizes its lifespan.

Question 6

Quels équipements utilisez-vous pour faire le nettoyage ?

Accepted Answer

They use powerful truck-mounted units with a gasoline-powered compressor, achieving over 1000lbs of pressure and 650 CFM extraction. A powerful water heater produces hot steam up to 120°C. Their trucks have independent clean and dirty water tanks for optimal cleaning of carpets, upholstery, and rugs. They use high-end, non-residue cleaning products to ensure fibers are thoroughly cleaned and dry quickly.

Question 7

Qu’est-ce qu’un nettoyage à la vapeur ?

Accepted Answer

Steam cleaning (hydro-wash, extraction) is the best method for cleaning carpets, rugs, and fabric furniture. It cleans, disinfects, and deodorizes in one step. Nettoyeur de la Cité uses hot water under pressure and immediate extraction with non-residue products to prevent dirt from re-adhering to fibers. The hot steam penetrates deep into fibers, and powerful extraction leaves items slightly damp for quick drying, preventing odors and bacterial growth.