Question 1

Pourquoi devrais-je choisir votre compagnie ?

Accepted Answer

Nettoyeur de la Cité is a family business that has excelled in specialized cleaning for over 40 years. We offer personalized service tailored to your needs. The success of our company is based on two principles: customer satisfaction and a job well done! To ensure our clients' full satisfaction, we offer exceptional customer service! No phone system or call center... just people listening to your needs. Employees specialized in their field, high-performance equipment, and top-quality products make us one of the most referred companies in the region. This is also why we have been chosen "Choix du Consommateur" for several consecutive years. Contact us without delay for a free quote!

Question 2

Des conduits d’air flexibles, est-ce que cela se nettoie?

Accepted Answer

Yes, air ducts can be cleaned! Flexible air ducts are delicate and must only be cleaned by professionals using specialized tools and equipment that will not damage your ducts. Air ducts can accumulate dust, allergens, mold, and other harmful contaminants over time. If not removed, they will circulate in the air you breathe, which can cause health problems such as allergies, asthma, and other respiratory issues. We are specialists in cleaning flexible ventilation ducts, our employed technicians are qualified and have the necessary expertise to perform the job with all the specialized equipment required. Contact us for a free quote!

Question 3

Qu’est-ce qui est inclus dans un grand ménage?

Accepted Answer

Our deep cleaning service is much more comprehensive than a regular weekly cleaning. We clean windows, walls, and ceilings, as well as all types of flooring. All rooms in the house are thoroughly cleaned and disinfected. Whether it's for your walls, ceilings, floors, kitchen cabinets, or appliances, we have all the necessary products and equipment. We also take care of your garage, a room that is often neglected.

Question 4

A quelle fréquence doit-on nettoyer les conduits de ventilation ?

Accepted Answer

Generally, air duct cleaning is recommended every 5 years. However, certain factors may require more frequent cleaning: Allergies or dust sensitivity, presence of pets in the house, abnormal dust accumulation in the house, construction or renovation work, a disaster or water damage. With proper ventilation system maintenance, you will benefit from quality air in your home. You will also maximize the lifespan of your system. Well-cleaned ducts... a matter of health!

Question 5

Quels équipements utilisez-vous ?

Accepted Answer

For carpet and furniture cleaning, we use a truck-mounted unit for top-quality steam cleaning. A powerful hot water steam jet ensures deep cleaning of your carpets and furniture. Superior extraction power allows for quick drying of all types of fabrics. All our trucks are equipped with a clean water tank and a wastewater recovery tank. For areas with limited or high access, we have portable commercial-grade machinery. For ventilation duct cleaning, we are one of the few companies in Quebec to use a "Camion cube". Our dust collectors can reach up to 15000 CFM! We therefore assure you of a flawless and mess-free job! Positive or negative pressure nozzles allow us to direct dust as needed, so regardless of the air duct configuration, nothing escapes us during cleaning. Our deep cleaning service is equipped for all needs; telescopic poles for high places, vacuums with HEPA filters for dust work, powerful and biodegradable cleaning products combined with experienced employees at your service!

Question 6

Quels équipements utilisez-vous pour faire le nettoyage ?

Accepted Answer

Powerful truck-mounted units. By far the best equipment! A powerful gasoline compressor connected to a truck engine provides cleaning power exceeding 1000 lbs of pressure, and an extraction force of 650 CFM, the most powerful on the market. A powerful water heater allows for very hot steam, reaching up to 120 degrees Celsius for optimal results. At Nettoyeur de la Cité, all our trucks are equipped with an independent clean water tank and a wastewater tank. You are therefore assured of the best cleaning results for your carpets, upholstered furniture, or area rugs!

Question 7

Qu’est-ce qu’un nettoyage à la vapeur ?

Accepted Answer

Most companies will suggest steam cleaning (extraction) when it comes to maintaining your carpets, rugs, or fabric furniture. It is indeed the best cleaning method, but do you know exactly what this type of cleaning involves? Whether it's hydrolysis, extraction, or steam cleaning, at its core, it's the same thing. Steam cleaning cleans, disinfects, and deodorizes in a single step. But it must be done correctly! At Nettoyeur de la Cité, we advocate the best methods and the most powerful equipment. Very hot water pressure and immediate extraction, all combined with non-residual products and detergents. Standard cleaning products can leave a greasy residue on the surface of the fibers, which causes dirt to adhere more easily to your carpets or fabric furniture after cleaning. That's why it's very important to use high-end cleaning products. For steam to be effective, it must obviously be as hot as possible to penetrate deep into the carpet and fabric fibers to dislodge dirt. A clean fiber will be much more beautiful and vibrant. Powerful extraction will leave your carpets slightly damp, not soaked. It is important that your carpets dry quickly to avoid odor problems and, above all, the proliferation of bacteria caused by moisture. At Nettoyeur de la Cité, we have been using the best cleaning methods for over 40 years! Treat yourself to the best, call us now for a free estimate!

Nettoyeur de la Cité Mascouche

Nettoyeur de la Cité Mascouche