Question 1

How quickly can you come out?

Accepted Answer

Same-day for urgent calls — we prioritize active infestations. Next-day in most other cases. Available 7 days a week, 7am–7pm including weekends and most holidays.

Question 2

Are treatments safe for my kids and pets?

Accepted Answer

Yes. All products are Health Canada–registered. We'll tell you exactly what was applied, the specific re-entry time, and any precautions needed. For most treatments, re-entry is safe within 1–2 hours after drying.

Question 3

What if pests come back after treatment?

Accepted Answer

Every service includes a free re-treatment if pests return between scheduled visits. We come back, re-inspect, and re-treat at no charge — no expiry on that promise.

Question 4

Do you offer discreet service?

Accepted Answer

Yes — discreet scheduling and low-profile arrival options are available on request. Many clients are landlords or property managers who prefer a quiet visit. Just mention it when you book.

Question 5

Do you service my area?

Accepted Answer

All of Ottawa and the NCR — Barrhaven, Kanata, Orléans, Nepean, Westboro, Centretown, Stittsville, Gloucester, Alta Vista, Manotick, and Rockcliffe Park. Enter your postal code in the quote form for instant confirmation.

Question 6

Is the initial inspection really free?

Accepted Answer

Yes — completely free. We inspect, diagnose, and give you a written quote with the exact cost. No pressure, no obligation to book.

PestPass

PestPass