Question 1

What are the regulations for backwater devices in Quebec?

Accepted Answer

The current regulations in Quebec require that backwater devices be verified and tested. Article 2.6.2 of the Quebec Building Code - Chapter III, Plumbing, states that potable water distribution systems must be protected against backflow caused by siphoning or back pressure using a backwater cutoff or backwater device, and these must be verified after installation. These obligations are also reiterated by the Safety Code, which applies to existing buildings. The installation and selection of backwater devices must comply with standard CAN/CSA B64-10. Some backwater devices must be verified at the end of installation, during cleaning, repair, or refurbishment, upon relocation, once a year, and according to the instructions of regulatory authorities, all in accordance with standard B64-10.1. The Régie du bâtiment provides two tables from the standard 'Guide to the Selection and Installation of Backwater Devices' (CSA-B64.10) to simplify and clarify their application with examples of common uses. These tools help determine the risk and establish the choice of the required backwater device. They cannot cover all types of installations, so it is important to check the use of the building or equipment not covered to determine the risk.

Question 2

What is the warranty on the Giant Expert Plus 8 water heater?

Accepted Answer

The Giant Expert Plus 8 water heater is guaranteed for 8 years against leaks and 6 years on parts.

Question 3

What is the satisfaction guarantee for the water treatment device?

Accepted Answer

There is a satisfaction guarantee or money back offer for the water treatment device (90-day trial).

Plomberie Gagné et fils inc.

Plomberie Gagné et fils inc.