Question 1

What are your operating hours?

Accepted Answer

You can call from 7:30 AM to 9:00 PM, 7 days a week.

Question 2

Do you offer services on weekends and holidays?

Accepted Answer

Yes, Plomberie Pro Service is available 7 days a week.

Question 3

What happens if I use chemical drain cleaners?

Accepted Answer

Chemical drain cleaners do not work when a drain is completely clogged and are dangerous for you, the plumber, and your pipes as they contain acids and caustic ingredients. They can cause severe burns, damage equipment, and stain countertops. Using them can also increase your bill as the plumber needs to neutralize the product and dispose of contaminated water before proceeding with the unclogging.

Question 4

Why should I hire a master plumber?

Accepted Answer

To be a master plumber, one must pass rigorous exams from the Régie du Bâtiment du Québec and the CMMTQ. This ensures they have the necessary training, knowledge, and skills, unlike general workers who may not have formal training or competency certificates.

Question 5

What is a backwater valve and why is it important?

Accepted Answer

A backwater valve is installed to prevent sewer or storm water backflow that can damage your basement, belongings, walls, and floors. It's important to have one and ensure it's in good working condition. Insurance companies may only accept installations by licensed plumbing companies.

Question 6

How often should I maintain my backwater valve?

Accepted Answer

It is recommended to check and clean your backwater valve every 6 months, especially at the beginning of spring and summer.

PLOMBERIE PRO SERVICE

PLOMBERIE PRO SERVICE