Question 1

Why is my garage door remote not working?

Accepted Answer

If the remote is not working, it could need new batteries or the LED sensor lights might not be lined up. A blinking LED light on the wall opener means the lock button was pushed or you need to reprogram your remote. To unlock the door again, push the lock button and hold for about five seconds. Try the remote again.

Question 2

How do I re-program my remote?

Accepted Answer

LiftMaster: Locate the “learn” button on the remote and then push the button like you would use a door bell. Push the remote button (the one you want to program) and you will hear a click. If there is a light, it will flash. Your remote is re-programmed! Genie: Located the “learn” button; for this brand, it is usually in the front and behind the light lens cover. Push the button until the red LED light starts blinking. Push the button of the remote you want to program and the light should remain lit. Push the remote button again. Your remote is programmed! Marantec: Use the programming connector to connect two remotes. Push the button on the remote that is coded to the garage and hold it down throughout this process. Simultaneously push the button you wish to program until the light stops flashing. The remote is programmed once the light turns a solid red.

Question 3

Can you help me with my broken garage door after hours or on the weekend?

Accepted Answer

Yes, we offer 24/7 services because we understand the needs of our customers. Don’t worry about bothering us if you need assistance on a weekend or holiday. We are here to help you!

Question 4

Do you stand behind your work?

Accepted Answer

Yes, we believe in 100% customer satisfaction. If you are ever unsatisfied with your service, please ask to speak to a manager so we can fix the problem right away.

Question 5

How "green" is your company?

Accepted Answer

We care about the environment, and our business practices reflect this ideal. All of our fleet vehicles are fuel-efficient hybrid models. We try to arrange our service calls in the order that they come in, but also in a way that makes sense to reduce our carbon footprint. We recycle garage door parts when possible.

Question 6

Does my garage door require any maintenance?

Accepted Answer

Yes. Your garage door is an important, but often overlooked, part of your home. We offer services for noisy garage doors (a common problem in Seattle), as well as a variety of other common issues. Contact our technician team today if you suspect a problem with your garage door operation.

Question 7

Can you make my garage door so it's not so loud and noisy?

Accepted Answer

Yes, that's a big part of what we do at Precision Door Service!

Question 8

My door opens very slowly; can I make it faster?

Accepted Answer

It depends on the issue. The garage door operation is more complicated than it appears on the surface. Your garage door is a heavy object and this might be one of the reasons that it opens slowly. One of our repair technicians would be happy to take a look at your door to identify ways we can make it faster. It might need some new springs, cables, motor, or another part.

Precision Garage Door Service Seattle

Precision Garage Door Service Seattle