Question 1

What is detaching (déchaumage)?

Accepted Answer

Dethatching consists of removing thatch (roots, grass, leaves, etc.) accumulated on the lawn to allow better penetration of water and nutrients into the soil.

Question 2

What is aeration (aération)?

Accepted Answer

Aeration, also called coring, is a mechanical process that involves removing soil cores from the ground to loosen it. This decompressed soil drains and aerates better, allowing grass to root deeply, making it more resistant to stresses like drought, heat, insects, and weeds. Aeration can be done in spring and fall.

Question 3

Why is leaf removal (ramassage des feuilles) important?

Accepted Answer

In autumn, it's advisable to remove dead leaves from the lawn not only for aesthetic reasons. A lawn covered with leaves can suffocate, lack sunlight, and develop diseases in the spring.

Question 4

What is included in the lawn mowing service (tonte de pelouse)?

Accepted Answer

It includes mowing the lawn, trimming the edges, and blowing away debris. The mowing frequency is between 7 and 12 days. The option of collecting the grass clippings is available at an additional cost.

Question 5

What are the conditions for manual snow removal (déneigement manuel)?

Accepted Answer

For commercial snow removal, it is done before 7 am or before the business opens, starting at 3 cm of snow accumulation. For residential snow removal, it is done during the day, starting at 5 cm of snow accumulation. If total snow accumulation exceeds 350 cm during the winter season, each additional pass will be charged at 4% of the contract amount.

Question 6

What is the duration of the lawn maintenance contract?

Accepted Answer

The lawn maintenance contract runs from May 15th to October 15th. Spring dethatching and aeration are performed in early May. Leaf removal is generally done during the first week of November.

Question 7

What is the duration of the manual snow removal contract?

Accepted Answer

The manual snow removal contract is from November 1st to April 1st.

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