Question 1

Do you work with all major brands of PBX telephone systems?

Accepted Answer

Yes, we work with all major brands of PBX telephone systems.

Question 2

Can you help with upgrading my existing phone system?

Accepted Answer

Yes, we can help you evaluate your needs and options for telecommunications upgrades, including adding new features or migrating to new technologies.

Question 3

What is involved in relocating my business phone system?

Accepted Answer

Our technicians will assess the equipment to be moved, install appropriate cabling at the new location if needed, and ensure the entire process is efficient with minimal disruption to your business.

Question 4

Do you handle troubleshooting for phone system issues?

Accepted Answer

Yes, our technicians can diagnose and resolve issues with your phone system, including problems with cables or faulty cards.

Question 5

Can you assist with adding new extensions or modifying existing voicemail settings?

Accepted Answer

Yes, we can perform various maintenance tasks such as adding new extensions, modifying IVR systems, reconfiguring phones, and updating hold music or auto-attendant messages.

Question 6

What if I'm experiencing poor call quality?

Accepted Answer

We specialize in troubleshooting call quality issues by identifying the point of failure and testing all components, including your cabling and phones, to resolve the problem definitively.

Question 7

Do you provide information and support for VoIP and IP telephony systems?

Accepted Answer

Yes, we can help you understand VoIP and IP technologies, choose the best options for your business, and ensure you are not investing in outdated technology.

Réparation Système Téléphonique Montréal

Réparation Système Téléphonique Montréal