Question 1

Do you offer emergency lockout services at night or on weekends?

Accepted Answer

Serrurier Auclair no longer offers emergency breakdown service in the evening (after 6 p.m.), at night, and on weekends.

Question 2

Do you offer services for vehicles?

Accepted Answer

No, Serrurier Auclair does not offer any services on vehicles.

Question 3

What is the advantage of rekeying your locks?

Accepted Answer

Rekeying your existing lock cylinders to use new keys is often more cost-effective than replacing the entire lock. It ensures that only you and your household members have access to your home.

Question 4

What types of locks do you work with?

Accepted Answer

Serrurier Auclair works with mechanical, electrical, and electro-mechanical locking systems for building doors, as well as padlocks, furniture locks, and mechanical and electronic safe locking systems.

Question 5

What is the difference between replacing a lock and rekeying it?

Accepted Answer

Replacing a lock means installing a completely new lock mechanism, while rekeying changes the internal tumblers of an existing lock so that old keys no longer work, and new keys do. Rekeying is generally less expensive.

Question 6

Do you offer master key systems?

Accepted Answer

Yes, Serrurier Auclair offers the implementation of master key systems to simplify access with a single key for multiple locks.

Question 7

What is your commitment regarding repairs?

Accepted Answer

Our commitment is that any repair should make your lock function as easily as before and be as secure as it was previously. The cost of repair should not exceed the cost of a new lock.

Serrurier Auclair | Installation et Réparation de serrure à Québec et Lévis

Serrurier Auclair | Installation et Réparation de serrure à Québec et Lévis