Question 1

A-t-il pignon sur rue ?

Accepted Answer

Yes, they have a physical address at 3896, Rue Monselet Montréal-Nord, Québec H1H 2C1.

Question 2

Depuis combien de temps est-il en activité ?

Accepted Answer

Serrurier Ouellette has been in business since 1967.

Question 3

Que se passe-t-il si j’ai besoin d’une copie de clé contrôlée ?

Accepted Answer

For controlled key systems, rigorous follow-up is essential. They ensure proper management for reproduction.

Question 4

Dois-je présenter une carte d’identification pour une copie de clé contrôlée ?

Accepted Answer

Yes, when opting for a controlled key system, you need to present an identification card for key duplication.

Question 5

Que faire si je perds cette carte ?

Accepted Answer

The website doesn't explicitly state what to do if you lose your card, but it implies that a proper process is in place for controlled keys.

Question 6

En cas de perte de clés en dehors des heures ouvrables, peut-il ouvrir ma porte sans causer de dommages ?

Accepted Answer

Yes, they can open your door without causing damage, even in case of lost keys outside of business hours.

Question 7

What are your business hours?

Accepted Answer

Our business hours are Monday to Friday, from 8:00 AM to 4:00 PM.

Question 8

Do you offer emergency services?

Accepted Answer

Yes, we offer emergency and weekend services for our permanent clients.

Serrurier Ouellette (Div. Serrurier du Nord)