Question 1

What are your workshop hours?

Accepted Answer

Our workshop is open Monday to Friday from 8:30 AM to 4:30 PM. It is by appointment only, so please contact us before visiting.

Question 2

Do you offer emergency services?

Accepted Answer

Yes, we offer 24/7 emergency services. If you have an urgent need, a technician will respond to serve you.

Question 3

Are your technicians certified?

Accepted Answer

Yes, all our technicians are certified, and our agency is compliant with the Bureau de la Sécurité Privée (BSP) regulations in Quebec.

Question 4

What is included in your warranty?

Accepted Answer

Our workmanship and parts are guaranteed. We are committed to providing exceptional customer service and ensuring your needs are met.

Question 5

Do you offer services for safes?

Accepted Answer

Yes, we are one of the few locksmiths specialized in safes, offering openings, repairs, and maintenance.

Serrurier Viralex