Question 1

What does SOS Poteau's 2-year complete warranty cover?

Accepted Answer

The 2-year complete warranty covers all repairs without exceptions. Beyond the warranty, they emphasize well-done work. Their turnkey packages offer peace of mind. As a specialized service, they will repair your fence following best practices and using the best available products to ensure superior longevity for your fence posts.

Question 2

What happens if I need to move a fence for construction access?

Accepted Answer

If you need to bring a machine into your yard, SOS Poteau handles the removal and reinstallation of the fence before and after the work is completed. This is done hassle-free and on your convenient dates.

Question 3

Is an automatic closer required for pool fences in Quebec?

Accepted Answer

In Quebec, an automatic closing mechanism on your barrier is required by September if you have an in-ground pool. SOS Poteau takes care of everything to ensure you are compliant. They also adjust, repair, and replace all types of barriers.

Question 4

What is 'checking' in treated wood fences?

Accepted Answer

Checking refers to small radial cracks that appear on treated wood fence posts shortly after installation. It is a normal and natural characteristic of wood due to moisture absorption and evaporation, not a structural defect.

Question 5

Does checking affect the structural integrity of my fence posts?

Accepted Answer

No, checking is not a structural defect. These superficial cracks follow the growth rings and generally do not affect the structural integrity or solidity of the post. The wood remains perfectly capable of supporting the intended loads.

Question 6

What is the recommended depth for fence post holes in Quebec?

Accepted Answer

The recommended minimum depth for fence post holes in Quebec is 4 feet (1.2 meters) to ensure they are below the frost line in most inhabited areas.

Question 7

What type of cement is recommended for fence post installation?

Accepted Answer

While standard cement is an economical option, quick-setting cement (like 30-minute cement) is often recommended by professionals for its efficiency and ease of installation, allowing for quicker next steps and stability within 30-90 minutes.

Question 8

How is a free estimate provided?

Accepted Answer

A free estimate applies only to residential clients. For written and detailed submissions for commercial clients (including condo syndicates, real estate transactions, or insurance claims), a non-refundable deposit of $100 is required. This amount will be deducted from the final invoice if the work is carried out.

SOS Poteau! Réparation de Clôtures

SOS Poteau! Réparation de Clôtures