Question 1

What is the cost for Home Services?

Accepted Answer

The cost for renovations, installation and repairs services in Lévis can vary depending on the type of service, materials and demand. You will be provided with an exact quotation for free based on the specifications of your project.

Question 2

Do I have to purchase from The Home Depot to use Home Services?

Accepted Answer

Some Installation Services are available exclusively for products purchased at The Home Depot. However, many of our services in Lévis (e.g. painting, HVAC repair, plumbing, electrical repair) do not require a purchase from The Home Depot.

Question 3

What is a Home Depot Installer?

Accepted Answer

A Home Depot Installer is a licensed and insured contractor who represents The Home Depot. They are equipped with Home Depot identification which confirms their credentials. If they do not have The Home Depot identification, they are not an official Home Depot Installer.

Question 4

Is my installation from The Home Depot covered by a warranty?

Accepted Answer

Yes. Your installation is backed by The Home Depot Guarantee for one year.

Question 5

Who do I report a problem to if I am not satisfied with my Home Services?

Accepted Answer

Our customer support is available to review your order status and resolve issues with your installation. You can call, text, or Live Chat with a Home Depot Associate.

Question 6

Why should I choose a Local Pro?

Accepted Answer

The Home Depot uses the latest technology to match customers with a qualified and vetted Local Pro. Local Pros are also pre-screened so can put your full trust in their services. There’s no need to worry about quality of work – with reviews, references and our comprehensive background check, we’ve ensured that for you.

Question 7

Are the Local Pros covered by worker's compensation and liability insurance?

Accepted Answer

Yes. All Local Pros must have current and updated certification from the Workplace Safety and Insurance Board governed by each province. In addition, each contractor must be insured a minimum of $1,000,000 liability to protect our valued customers.

Question 8

Does it cost anything to request a Local Pro?

Accepted Answer

There is no cost to request a Local Pro, nor to get matched to them. After connecting with up to three Local Pros, you can vet and select the Local Pro that fits your budget and schedule.